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Privacy Policy

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Last Updated: 15 March 2025

Our Commitment to Privacy

LifeRegistry Limited ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we handle your information when you visit our website, apply for membership, or use our services. It also tells you about your privacy rights and how the law protects you.

Data Minimisation

We only collect information necessary to administer your membership and improve our services.

Security First

Your data is stored securely and accessed only by authorised personnel on a need‑to‑know basis.

No Selling

We never sell or rent your personal information to third parties.

1. Information We Collect

  • Identity data (name, date of birth, title)
  • Contact data (address, email, phone)
  • Payment data (Direct Debit info, card details – stored by our payment processor)
  • Technical data (IP address, browser, device, cookies)
  • Membership & communication history

2. How We Use Your Data

  • To process your membership application and payments
  • To manage your membership, including Direct Debit collections
  • To communicate important updates (rule changes, renewal notices)
  • To improve our website and services
  • To comply with legal obligations

3. Legal Basis

  • Contract: To perform our membership agreement with you.
  • Legitimate interests: To improve services, prevent fraud, and manage our operations.
  • Legal obligation: To comply with laws (e.g., anti‑money laundering).
  • Consent: For marketing communications (you may withdraw at any time).

4. Data Sharing

  • Payment processors (GoCardless / Stripe) for Direct Debit and card payments.
  • IT service providers who host our website and membership database.
  • Professional advisors (legal, accounting) where necessary.
  • We do not sell or rent your data to third parties.

5. Data Retention

  • We retain your data for as long as you are a member.
  • After cancellation, we keep limited data for up to 6 years to meet legal, tax, and regulatory requirements.
  • After that, it is securely deleted or anonymised.

6. Your Rights

  • Access, correction, or deletion of your data.
  • Object to or restrict processing.
  • Data portability.
  • Withdraw consent (where applicable).
  • Lodge a complaint with the ICO.

Detailed Privacy Information

Our website uses cookies to distinguish you from other users, provide a good experience, and improve our site. By continuing to browse, you agree to our use of cookies.

We use the following types:

  • Strictly necessary: For membership login and security.
  • Analytical/performance: Google Analytics to count visits and see how visitors move around the site.
  • Functionality: To remember your preferences.

You can block cookies by activating the setting on your browser, but some parts of the site may then not work.

We do not transfer your personal data outside the UK or European Economic Area (EEA). Some of our third‑party service providers (e.g., cloud hosting) may operate globally, but we ensure they comply with UK data protection laws through appropriate safeguards (such as Standard Contractual Clauses).

We have implemented appropriate technical and organisational measures to prevent accidental loss, unauthorised access, alteration, or disclosure. Access to your data is restricted to employees and contractors who need it for their roles. All payment data is handled by PCI DSS compliant providers.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make significant changes, we will notify you by email or website notice.

If you have any questions about this policy or wish to exercise your rights, please contact our Data Protection Officer:

  • Email: privacy@liferegister.co.uk
  • Post: Data Protection Officer, LifeRegistry Ltd, [Insert Address]
  • Phone: [Insert Phone Number]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.